Edit: This issue was fixed at 20:32, July 01. No one knows how or why.

I have previously used chat (this morning in fact) and all the sudden, I log on and cant use it! I have over 110 reputation, and even more network-wide.

I have some pictures:

The GD.SE header:


The error message:


all of my accounts on SE


My chat account (in @ToddersLegrande's answer) was at 0 rep, but now it is 178.... I have no idea why.

Thanks to anyone who can help!

Edit: I just noticed that the 178 rep amount that i got is the combined amount of rep of all of my SE accounts, 111 from GD.SE, 52 from SO, 11 from The Workplace, 3 from Code Review, and 1 from Robotics. - 20:08 EST, July 01

  • \$\begingroup\$ Just for some basic troubleshooting (feel free to try again after each step): Restart browser; Clear cache/cookies on browser; Restart PC; - Just want to rule out the obvious here. \$\endgroup\$ Jul 1, 2013 at 21:50
  • \$\begingroup\$ @ToddersLegrande hey man! i tried all of those :P none of them helped. Code and I were talking about this on the Google Hangouts \$\endgroup\$
    – Pip
    Jul 1, 2013 at 21:50
  • \$\begingroup\$ Try a different browser too maybe... \$\endgroup\$ Jul 1, 2013 at 21:55
  • \$\begingroup\$ i shall, probably IE @ToddersLegrande \$\endgroup\$
    – Pip
    Jul 1, 2013 at 21:56
  • \$\begingroup\$ It's clear that the chat site is just defending itself from the overuse of stars. \$\endgroup\$
    – House
    Jul 1, 2013 at 22:46
  • \$\begingroup\$ Possibly related: meta.stackexchange.com/questions/136368/… \$\endgroup\$ Jul 1, 2013 at 23:49
  • \$\begingroup\$ Just did some spot checking and seems nobody has a profile right now. Still could be related at the root of things but I can't make a correlation as to why the chat issue only affects some users and how the chat issue can be fixed while this is still a problem... :| \$\endgroup\$ Jul 1, 2013 at 23:58
  • \$\begingroup\$ @ToddersLegrande i have a new pic, its so wierd..... My chat account said my rep is 178 on GD \$\endgroup\$
    – Pip
    Jul 2, 2013 at 0:17

1 Answer 1


I've actually had a similar problem now that I think of it.

Chat.StackExchange Reputation Bug?

The mods were able to force refresh my account but I was able to get around it by switching my chat profile's parent account to a different StackExchange site and then back to GameDev.

Your chat account is here: http://chat.stackexchange.com/users/75273/theprogramm3r

There should be a [change] link right by the parent account field. See if that works for you.

0 rep chat profile

** Assuming it was appropriate I would add the below details to the question if I could edit **

JohnMcdonald disappeared around 9:18PM chat time

JohnMcdonald reappared around 10:27PM chat time reporting similar problem as reported in the question

John reported the following details regarding what he noticed around the incident:

Available: Rep on Gamedev; Check votes on Gamedev (needs some rep); Account on GD.SE, SO, and others; Chat on SO only

Not Available Chat on anywhere except StackOverflow (sites affected included GD.SE and Arquade)

"Logging out and in didn't work, clearing cookies didn't work, using a different browser didn't work. I just had to wait 1 hour then everything was back to normal ... I was in chat at the time. I sent one message, and within 5 seconds, I tried to attach an image and it failed because I didn't have rep."

John reported that his network displayed exactly like the following image and was still displaying the symptom, though chat was now working. I have confirmed that TheProgramm3r's network profile is having the same issue as of right now.

Empty Network Profile

John was unable to confirm whether or not his chat profile showed zero reputation

  • \$\begingroup\$ thanks. ill try that! \$\endgroup\$
    – Pip
    Jul 1, 2013 at 21:59
  • \$\begingroup\$ i have to go to dinner now, so ill be back in >2 hours. tnx! \$\endgroup\$
    – Pip
    Jul 1, 2013 at 22:00
  • \$\begingroup\$ Yup. All true. Very strange. Usually clearing cookies works, but not this time. \$\endgroup\$ Jul 1, 2013 at 23:37
  • \$\begingroup\$ @JohnMcDonald yeah. @ ToddersLeGrande still wont work :P Get on it SE employees! \$\endgroup\$
    – Pip
    Jul 2, 2013 at 0:15
  • \$\begingroup\$ Try again. Your chat rep came back. Log out and back in maybe? \$\endgroup\$ Jul 2, 2013 at 0:16
  • \$\begingroup\$ its 178 tho... i only have 111 rep on GD.SE. I saw the test tho, but still cant post a message \$\endgroup\$
    – Pip
    Jul 2, 2013 at 0:21
  • \$\begingroup\$ Unfortunately I am out of ideas :( \$\endgroup\$ Jul 2, 2013 at 0:24
  • \$\begingroup\$ Also, it's combined rep so the number there is correct. \$\endgroup\$ Jul 2, 2013 at 0:25

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